(available in print to DLI Members only)
Keep ahead of the competition by keeping up with the latest trends and techniques.
DLI's Self-Study Courses cover ten topics essential in today's drycleaning industry. Each course is divided into easy-to-learn chapters that assure complete mastery of the material. The included exam will be reviewed by DLI staff. Certificates are awarded to cleaners who successfully complete each course.
9 Essential Self-Study Courses:
Fibers and Fabrics
Covers fibers sources through fabric preparation and general processing—including fabric construction, identification and color dyes and design.
Stain Removal Techniques
A fundamental course that discusses stain removal techniques and procedures, stain composition, precautions and troubleshooting.
Finishing Procedures in Drycleaning
Learn about quality finishing through the use of finishing aides and equipment including step-by-step procedures for finishing pants, coats, skirts, blouses and sweaters.
Customer Service in Drycleaning
Reviews the role of the customer service representative, procedures, customer values and purchasing habits. Covers effective communication with customers, resolution of claims, market research.
Drycleaning and the Environment
Discusses operating practices and procedures that are safe for the environment and outlines EPA, OSHA and other federal and state regulations.
Drycleaning Business Management
Discusses the essentials of effective business management including profit analysis, production standards, training, quality control and diversification.
Wet Cleaning – NEW (in print only)
Reviews the steps in the wetcleaning process—inspection, testing for colorfastness, stain removal, load classification and proper drying including wetcleaning chemistry as well as equipment and supplies.
Drycleaning Fundamentals
Introduces beginners to drycleaning operational techniques and procedures including drycleaning principles, filtration, distillation, solvents, detergents and moisture, and equipment.
For information on ordering, please visit the self-study section of the Members Only portion of the website.
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