DLI's 5-Star Management Conference

"How can I best prepare for the future of our industry?"
"How can I offer better service without spending a lot?"
"Can new innovations improve production in my plant?"

Our very special Five-Star Management Conference looks ahead to answer these questions and more. We'll see what economic changes will impact the industry and how you can be in the best position to capitalize on the situation.

Check out the schedule and hotel information below. I'm sure you'll find it interesting. Looking forward to seeing you in the Big Easy.

Register Now!

It's easy. This single investment could
pay you back many times and change your business forever.

DLI's Five-Star Conference hotel puts you right in
the action on historical Bourbon Street.

Click the image to register

Event Schedule
Inspiration Comes From Beyond
DLI's Five-Star Management Conference
February 22–23, Royal Sonesta Hotel, New Orleans

Thursday, February 21, 2008

6–8 p.m. — Cocktail Reception

Use this opportunity to visit
friends and form new acquaintances.

Friday, February 22, 2008

7:45 a.m.–8:30 a.m. — Registration and Continental Breakfast

8:30 a.m.–8:45 a.m. — Welcome & Opening Remarks with William Fisher, DLI CEO

8:45 a.m.–9:45 a.m. — One On One – Industry Forecast Executive Management, RR Streets

What is their forecast for the drycleaning and laundry industry?
Why did they create a new alternative solvent when they offer perc and petroleum?

9:45 a.m.– 10:45 a.m. — Economic Forecast For Small Businesses

How will the changes in the economy affect your business?
The state of small businesses

11:00 a.m.–12:00 p.m. — Intelligent Innovations Equals Increased Productivity

Lenny Gershater: RFID/Bar-coding
Michael Euliss: Phone Tree
Mark Jones: Spot Mobile RouteTrac Manager
Chad Boucher: Piece Counter by Wesvic

What is new for drycleaners and customers
How much will it cost and can it work for you
How to implement these innovations in your plant
How will it impact your customers and your business

12:00 p.m.–12:30 p.m. — Join In: Innovation Concepts

Create the next big thing for our industry. What ‘thing’ do you think will make a difference in allowing you to work smarter, not harder? A special DLI Gift Certificate will be awarded to the group with the best idea.

1:30 p.m.–2:45 p.m. — Roundtable Discussion

We want your thoughts on these industry topics, and where YOU see the industry going over the next 10 years. You'll work with other attendees to make your ideas work by coming up with solutions for your future and the future of our industry.

3:00 p.m.–4:30 p.m. — Panel Discussion on the Industry Forecast

Moderator: Carol Memberg
Speakers: William Fisher, DLI
Sid Tuchman, Tuchman Training Services
John Tipps, Clean Concepts

Our panel members will give their forecast personal for the industry, and where they see it going in 5 years, 10 years, and beyond. Topics covered will include solvent options, equipment and machinery concepts, and much more.

4:30 p.m.– 5 p.m. — Presentation of Ideas from Roundtable discussion

Saturday, February 23, 2008

8 a.m.–8:30 a.m. — Continental Breakfast

8:30 a.m.–10 a.m. — You CAN Make Insurance Affordable

The pro’s and con’s of offering insurance
What type of insurance is right for your company
How much will it cost, and will it work for me

Mitch Stringer of Select Benefits Coomunications Group is an experienced insurance broker dealing with all types of insurance issues. He can answer your tough questions and give suggestions about regular, HRA’s, and other insurance options for your company.

10:15 a.m.–11:30 a.m. — The Top Ten Costly Employee Mistakes, with Peter Saucier

General overview of employment law
What you need to know about immigration law
How immigration law affects your business

11:30 a.m.–12 p.m. – Closing Remarks with William Fisher, DLI CEO

Registration Information

Click the image to register

Conference Registarion is $579. Five-Star members only receive a $100.00 discount. Also, plants sending more than one attendee will receive a reduced rate of $279 for the second or more registrant. You can register by clicking the link at left, or by calling DLI at 800-638-2627. If you have any further questions about this opportunity, lease contact Grace Romano at 800-638-2627.

We're loking forward to seeing you in New Orleans, where we can look forward together to see what the future may hold.

The deadline for hotel reservations
at the discounted price is January 22.

See below for more information.

Excellent Hotel, Excellent Rate

The Royal Sonesta Hotel is located right on Bourbon Street, in the action center of New Orleans. Desire is the hotel's famous oyster bar. Recall that Tennessee Williams' A Streetcar Named Desire was set in New Orleans.

It’s jazzy.
It’s elegant.
It’s unmistakably New Orleans.

The Big Easy hasn’t lost its charm, it’s only gotten nicer. Come back to New Orleans and get a leg up on the economy and industry with DLI.

The Royal Sonesta Hotel is right where your heart desires to be – in the French Quarter where the air is alive with atmosphere and originality. Come celebrate the culture and friendliness of this rare and wonderful walking district.

We've scored an excellent location and deal—the 4-Diamond Royal Sonesta Hotel, located right in the middle of Bourbon Street. Experience the charm of New Orleans, from great food, jazz clubs, and premier tourist attractions, all just a step away from the hotel lobby. All rooms offer a view of the French Quarter or the tropical courtyard. A special room rate of $179 is available to DLI members on Thursday and Friday nights. As an added bonus, there will be a few rooms available at this rate for Saturday Night.

To make your reservation, call the hotel directly at 800-SONESTA or 504-586-0300. Mention DLI when booking to obtain our special group rate.

Don't delay, you'll need to make your reservation
by January 22 to take advantage of this low rate.

Meet the Speakers

Ray Keating

Raymond J. Keating has his finger on the pulse of economic issues impacting small business. As chief economist with the Small Business & Entrepreneurship Council (SBE Council), a nonpartisan small-business advocacy group, he writes and speaks on a wide range of issues impacting the economy’s entrepreneurial sector.

Michael Euliss

Michael Euliss is the Director of Marketing and Customer Training for PhoneTree, a company providing voice and e-messaging systems for businesses. Euliss also provides leadership and supervisory training to hundreds of governmental, church, corporate, medical, and civic groups. As a Senior Associate with the Gallagher-Westfall Group, Inc. he understands economic issues impacting small business.

Lenny Gershater

Lenny Gershater serves as Vice President of Sales for DCCS. Prior to joining DCCS he had worked for major technology firms, then went on to own and operate dry cleaning stores in New York. His unique background enables him to communicate software solutions in a non-technical and unassuming way.

Mark Jones is SPOT Business Systems’ Vice President of Technology, where he oversees the development and deployment of SPOT’s webbased hosting systems and internal information technology infrastructure. Prior to joining SPOT he founded Solutions By Computer, an advanced technology consulting firm based in Salt Lake City.

Chad Boucher

Chad Boucher grew up in the industry. In addition to managing Wesvic Systems with his brother he purchased the family cleaning business from his parents in 2000. Chad developed the PieceCounter with his brother Craig. The PieceCounter motivates pressers by giving them real-time performance feedback at their pressing station.

Mitch Stringer

Mitch Stringer is the Managing Partner of Select Benefits Communications Group in Towson, Maryland, a firm specializing in the design, communications, enrollment, and administration of voluntary insurance benefits at the workplace. The firm has more than 300 group clients and more than 10,000 active policies.

Peter Saucier

Peter Saucier is a partner at the law firm of Kollman & Saucier, where his practice is concentrated primarily on representing management with regard to labor and employment matters. Saucier earned his J.D. degree at the University of Baltimore’s law school.

Carol Memberg

For 15 years Carol Memberg has run the Pennsylvania & Delaware Cleaners Association. As owner of BPS Communications, Memberg is better known nationally as the Publisher of National Clothesline. Her birds-eye view of the industry gives Memberg an in-depth understanding of the big issues facing drycleaners.

Bill Fisher

Bill Fisher is Chief Executive Officer of the Drycleaning & Laundry Institute. Fisher is responsible for directing all Institute operations, including DLI’s work on legislative and regulatory issues, research, marketing, membership, communications, education, and textile analysis activities.

John Tipps

John Tipps founded Clean Concepts in 1998. Prior to that he worked for Boew-Permac and he owned his own equipment distribution company. “I have always enjoyed equipment layouts, production, and workflow and have sold numerous new plants and have done quite a few existing plant makeovers,” he said.

Sid Tuchman

Sid Tuchman is the President and founder of Tuchman Training Systems. Prior to founding Tuchman Training Systems, Tuchman ran Tuchman Cleaners, a 32-store chain covering five states. He also co-founded Apparelmaster, an international uniform rental company. Tuchman currently operates two management bureaus for small and large dry cleaners.

Founded in 1876 by Rober R. Street, R.R. Street & Company is an industry icon. Street’s history reflects many significant industry processes and product milestones. The industry continues exploring alternative technologies and adapting to significant, on-going changes. Throughout all of these changes in the industry, Street’s commitment and guiding principles remain unchanged.

Drycleaning & Laundry Institute | 14700 Sweitzer Lane | Laurel, MD 20707 | 800-638-2627

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